Vodafone Premier Partner

Here at Totel Solutions we are a Vodafone Premier Partner and were awarded this accreditation when the partnership was first launched.  Every month we are monitored on our retention figures and the account management that we offer to our existing customers.

The Premier Partner status was introduced to maximize service to all of their local business customers.  The top performing dealers are given Premier Partner Status in recognition of the high quality of their customer service.

Premier Partner status gives customers confidence that they are dealing with one of the top 20 Vodafone business dealers in the UK, who have the highest level of Vodafone technical support for installation and maintenance of Vodafone mobility solutions.

Totel have an excellent relationship with Vodafone and due to their capabilities within a highly competitive industry, we are able to offer our customers the very best level of service and value on their chosen tariffs.

We are able to pass on Vodafone's key benefits direct to the client, in effect linking the network and customer direct with the added benefit of personal account management.

Within the industry many companies deal with multiple networks and regularly move their customers from network to network - the reason isn't for the customers benefit but for the fact that 'churning' generates additional commission.  We ensure that we have the customers best interests in mind at all times and believe that Vodafone offer the most flexible tariffs in the industry at the most competitive pricing.  The high standard of Vodafone network coverage standing at 99.7% within the UK, also ensures that our customers are able to communicate at all times.

From our many years of experience within the industry, relationship with Vodafone and the on-going support and customer service that we offer, you can be sure that you are putting your mobile communication needs with a company that cares.