Mobile Phone Solutions

Here at Totel Solutions we ensure that our customers' requirements are priority at all times; our main aim is to provide the correct solution, on the best available tariff to reduce your costs. 

Whatever the size of your business, here at Totel we are able to tailor your communication requirements specifically to your individual needs.  We have over 10 years mobile communications experience and as we are independent we can offer you a flexible tailored solution without being restricted by shareholders and investors.  Take a look at some of our testimonials to see what level of service we currently offer. 

By moving to Totel you would benefit from the following professional services - 

Dedicated Account Management

• You won't just hear from us when your contract is up for renewal, you will benefit from a professional account manager throughout the contract who will be interested in your every-day needs; we are linked direct to the Vodafone 'Live' system which enables us to carry out any moves and changes as though you were dealing with the network direct.
• We offer a quarterly tariff analysis to ensure that you are always on the most suitable, cost effective package, at all times.
• The close relationship that we offer ensures that we continuously establish your exact mobile requirements, and are able to make any 'calculated' suggestions, as and when necessary.

On-Going Support

• Unrivalled post sales support; when you move over to Totel we ensure that you are always able to communicate and due to our relationship with Vodafone & Blackberry, we can help set up your mobile e-mail / blackberry devices if required.
• Faulty handsets; as part of your contract we will always ensure that you're never left without a phone - we can offer additional spare handsets, loan phones, etc, to ensure that this is the case at all times.
• Seminars & Events - we regularly hold seminars and events, free of charge, which are a great way to ensure that your key staff are up to date with the latest technology and solutions on the market.

Equipment

• Here at Totel we are able to provide all of the latest technology handsets, and according to your needs can recommend what handsets your users would require.
• Where there is a need for additional solutions, i.e. mobile on the move, we can again recommend what equipment you may require; as we are independent, we can be unbiased and recommend any manufacturer to suit your needs.

Number Transfer

• Moving to Totel couldn't be any easier; we can ensure that you are able to retain your existing numbers and is a completely seamless process.

Partnerships

• As a Vodafone Premier Partner we in effect link the network direct with the customer offering the highest possible levels of customer service
• Our relationship with Blackberry ensures that we can offer you their latest tariffs, and for customers looking at the Blackberry Enterprise Service, we can install the software and licenses, and get your staff communicating on the move, all as part of our service.

Right now, keeping your company costs to a minimum is a huge priority - we have the knowledge and expertise to not only save you money on what you are paying, but also suggest a suitable tariff that you will benefit from. 

Whether you are simply looking to review how competitive your current contract is, or are looking to tender your existing contract, then give us a call to see where we could add value to your current agreement.  We don't simply guess what usage your business requires, we look at your exact current usage and determine from this exactly what you need..... 

Call us for a friendly, no obligation, discussion on how we could help moving forward.